Direct answer
The one-time purchase includes twelve months of online services starting with each licence’s first successful activation, not purchase. Each ProBox Duo licence starts independently. The first activation is recorded; reactivation does not restart the term. There is no automatic renewal or further charge, and no cancellation is needed to prevent renewal. Continued online use requires a voluntary new purchase with its price and service period shown beforehand.
Who this guide is for: For customers comparing plans, preparing a purchase or updating an existing installation.
Updates and activation
The one-time purchase includes twelve months of online services starting with each licence’s first successful activation, not purchase. Each ProBox Duo licence starts independently. The first activation is recorded; reactivation does not restart the term. There is no automatic renewal or further charge, and no cancellation is needed to prevent renewal. Continued online use requires a voluntary new purchase with its price and service period shown beforehand.
Feature updates released for the purchased product line are included during the twelve months. This entitlement then ends unless you buy again. Legally required security and conformity updates and statutory remedies remain available for the applicable statutory period. Installing an update does not start a new term.
Checkout through Paddle
Paddle is planned as the merchant of record for website checkout. Paddle can calculate and collect applicable taxes, issue transaction documents and process supported payment methods under the checkout terms shown to the customer.
No secret Paddle key belongs in public source code. Sandbox and production credentials remain separate environment configuration.
What remains when a service entitlement ends
After expiry, the activated local version, its local features and your files remain on the assigned computer. Online file sharing, browser guest access, ProBox collaboration, live chat, signalling, relay and term-bound support end unless you buy again. Direct P2P transfers using these online services also require an active online entitlement. Expiry does not delete user files or roll back the installed version.
This one-time offer applies to new purchases. Existing contracts and acquired rights are not automatically changed. Starter Plus is no longer offered for new purchases. Earlier subscriptions retain their agreed terms and cancellation routes.
Important limitations
- Final checkout behavior depends on the completed Paddle production configuration.
- Taxes, withdrawal rights and cancellation requirements depend on the customer and applicable law.
- Enterprise plans are scheduled for October 1, 2026 and are not yet generally available.
Frequently asked questions
How much does Light cost?
Light: €11.99 net · Starter: €22.99 net · ProBox: €59.99 net · ProBox XXL: €99.00 net · ProBox Duo: €99.00 net · ProBox Duo XXL: €169.00 net. Light includes 1 GB, Starter 5 GB and ProBox 25 GB of relay file transfer per month. ProBox Duo includes two independent licences with 25 GB each, not a shared pool. Direct P2P transfers do not consume this allowance; availability depends on connection conditions. Light and Starter share files through a browser; ProBox and ProBox Duo additionally support shared Boxes on each participant’s desktop. All participants need a ProBox licence for that feature. All four plans permit private and commercial use.
When do the twelve months start, and do I need to cancel?
The one-time purchase includes twelve months of online services starting with each licence’s first successful activation, not purchase. Each ProBox Duo licence starts independently. The first activation is recorded; reactivation does not restart the term. There is no automatic renewal or further charge, and no cancellation is needed to prevent renewal. Continued online use requires a voluntary new purchase with its price and service period shown beforehand.
What remains after twelve months?
After expiry, the activated local version, its local features and your files remain on the assigned computer. Online file sharing, browser guest access, ProBox collaboration, live chat, signalling, relay and term-bound support end unless you buy again. Direct P2P transfers using these online services also require an active online entitlement. Expiry does not delete user files or roll back the installed version. Feature updates released for the purchased product line are included during the twelve months. This entitlement then ends unless you buy again. Legally required security and conformity updates and statutory remedies remain available for the applicable statutory period. Installing an update does not start a new term.